Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Lifetime Value Analysis

Scott Glasgow analyzes your data to identify your most valuable customers.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Social Media Research

Scott Glasgow offers social media benchmarking and shopper experience assessment.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Mystery Shopping

Scott Glasgow uses unbiased third-party shoppers to gather actionable data for you.